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Portals & internal tools

Custom business applications

Ship portals and internal tools that match how approvals, roles, and data actually work — not how a generic SaaS guessed they would.

Portals and internal tools shaped around your roles, approvals, and data — from a thin v1 you can ship to users, to deeper builds when risk demands it.

websi.com.au/custom-business-apps
Clay-style custom app build — laptop and phone on a studio desk
Before screen polish
Roles firstBefore screen polish
Safe releases every time
StagingSafe releases every time
From Softr to React
Your stackFrom Softr to React

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Software that matches how approvals really work.

If any of these sound familiar, this service is likely worth exploring.

01

Spreadsheet sprawl

We consolidate the truth into a proper app surface with validation, history, and who can see what.

02

SaaS hit a wall

When off-the-shelf tools can’t express your workflow, we build the thin custom layer that does — without rebuilding everything.

03

Partners and customers need a front door

Portals for uploads, status, and self-service — branded, fast, and wired to your backend tables or APIs.

What you get

A clear result, not a box of technical parts

We agree on the business outcome first. The tools, scope, and timeline follow from that.

  • Depth matches your phase

    Lightweight when you need speed; stronger auth, audit, and integrations when risk goes up.

  • Permissions before pixels

    We surface edge cases early so you’re not redesigning access control after launch.

  • Releases you can repeat

    Staging, smoke checks, and rollback paths — so shipping isn’t a one-off ceremony.

The plan

What we'll work through together

Generic SaaS is fast until it isn’t — usually at permissions, edge cases, or “who owns this record?”. We design for those moments first, then choose Softr, Airtable-backed surfaces, or React when you need heavier logic. You keep environments, access, and docs so the app is yours after handover, not a black box.

Tools we can connect

  • Figma
  • React
  • Softr
  • Airtable
  • AWS
  • Cloudflare

What to bring

  • Draw roles and visibility before pixels — permission debt is the slowest debt to pay down.
  • Ship the smallest surface real users will touch; let week-one pain tell you what v2 actually is.

How it works

Four simple steps from problem to launch

You always know what we're doing, what you need to review, and what happens next.

  1. Who does what

    Roles, row-level rules, integrations, and the boring exceptions — surfaced before we touch layout.

  2. Design before code

    Clickable flows and screens agreed while scope is still cheap to change — then built to your hosting and security reality.

  3. Solid foundations

    Auth, APIs, and environments aligned with how your IT team already works — not a parallel universe.

  4. Ship safely

    Staging, smoke checks, rollback — so “release Friday” isn’t a meme.

What changes

The practical difference after launch

These are the improvements we design toward. We define the exact measures with you during discovery.

  • A governed place for data instead of competing spreadsheets
  • Screens and rules that match how approvals and exceptions actually happen
  • A structure — code or no-code — your team can extend without archaeology

This is usually a good fit if…

  • Ops-heavy teams outgrowing inbox routing and hero spreadsheets
  • Groups that hit permission or workflow ceilings in off-the-shelf SaaS
  • Founders shipping a partner portal or first customer-facing product surface

Common questions

What you may want to know before we talk

Plain answers to the questions that usually come up first.

Time-to-value, security, and who will maintain it drive the call. We’re happy in Softr/Airtable stacks or React when you need deeper logic.

Next step

Ready to scope this?

Use the structured brief at /start — or send a short note via contact if you prefer.

Ready for software that fits the way you work?

Bring a rough idea of users, roles, and the one job the app must nail first. We’ll pressure-test scope and suggest the leanest credible v1.